Term Conditions

Welcome to Green Grocers!

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and all Agreements: "Client", "You", "Your", “Visitor(s)”,and “user(s)” refers to you, the person who logged on this Application and is compliant with the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. These terms and conditions outline the rules and regulations for the use of Green Grocers, a mobile-based application, operated and managed by GREEN GROCERS, having its office at E-157, Sector -2 Noida(U P). The terms are recorded in terms of the Information Technology (IT) rules 2021 as notified by Government of India and this article comes under Rule 3 (intermediary’s guidelines). By accessing this mobile application, it is assumed that you accept these terms and conditions. These terms and conditions are applied to both existing and future customers of the company. By clicking on the OTP button and by verifying the OTP on your registered mobile on the platform you agree to be bound by the same and acknowledge that it constitutes an agreement between you and the company. The company retains complete rights to change the same without any prior notice to the user. We keep updating our terms & conditions from time to time and it is strongly recommended to read the same whenever you visit the platform.

Services

You acknowledge to use our services/platform/marketplace including the products that we sell to our customers. The company has complete rights to modify/change the services at any point of time without any prior notice to the customers. So, it is recommended to visit the section to read the updated services, before accessing the platform.

Eligibility of Use

As per the Indian Contract Act 1872 the person who is under 18 years of age is not allowed to use the services. By entering into our platform you are agreeing that you are above legal age to use the services. If you are under 18 then we strongly advise you to use the services under the guidance/supervision of parents/guardians. By using the Green Grocers platform users might be exposed to content that might be objectionable or otherwise inappropriate, in that case, you may not use the services provided by Green Grocers, if you don’t wish to be bound by such Terms and Conditions.

Pricing

All the products listed on the app/website will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes.

Objectionable Material

You understand that by using the Green Grocers app or any services provided on the Green Grocers app, you may encounter content that may be deemed by some to be offensive, indecent, or objectionable, which content may or may not be identified as such. You agree to use the Application and any service at your sole risk and that to the fullest extent permitted under applicable law, SGSPL and/or IRCPL and its affiliates shall have no liability to you for content that may be deemed offensive, indecent, or objectionable to you.

Trademarks

All the trade names associated with us and all products and logos denoted with TM are trademarks or registered trademarks

By signing up with Green Grocers App, you agree to receive communication on WhatsApp, push notifications, SMS, Email, Customer Support Call, App, and Website. You abide by the terms and conditions mentioned in the app. Green Grocers App may at any time modify the terms and conditions mentioned in the app. You can still access the latest version of the Terms and Conditions at any given time. We recommend you to regularly review the Terms and Conditions. If the Terms and Conditions are not acceptable to you, please feel free to reach out to the Green Grocers App support team.

Products Pricing & Offers (for all non-subscription and inactive subscription users) Product prices listed on the app are dynamic and can be changed at any time. To avail flash deals, the minimum order amount should not be less than ₹100. Free delivery can be availed by customers on order value of ₹100 and above only. On an order value below ₹100, delivery charges will be applicable.

Hourly flash deals’ prices vary according to the timing & stock availability. Two coupons cannot be combined together. With membership subscription, one can avail all things that come under the subscription list (If more than one, every product then will be subscribed separately) There is no minimum amount order condition for subscription membership. Flash deals cannot be availed under subscription. Packaging & Handling charges will be applicable to subscription products.

'Best Price Guarantee' for a subscription product won't be considered for flash deal price (if the same product is offered on a flash deal.)

Subscription Terms and Conditions

Users who have opted for monthly subscription using the Green Grocers App No delivery charges for active subscription members. Product prices listed on the app are dynamic and can be changed at any time. To avail flash deals, the minimum order amount should not be less than ₹100. Hourly flash deals’ prices vary according to the timing & stock availability. Two coupons cannot be combined together. With membership subscription, one can avail all things that come under the subscription list (If more than one, every product then will be subscribed separately) There is no minimum amount order condition for subscription membership. Packaging & Handling charges will be applicable on subscription products.

Wallet Terms & Conditions

Reward amount, promotional bonus, or any additional benefit will be credited to the Reward wallet. Reward wallet discount will be auto-applied on the cart page. Reward wallet can be used for additional benefits on the categories like- All Fruits and Vegetables (excluding Potato, Onion & Tomato): 15% of the product price Reward Wallet is not applicable to monthly packs of subscriptions.

Refer and Earn Terms & Conditions

Your referee (referred person) puts your referral code (mentioned in the refer and earn section of the Green Grocers App) while registering. (Every user will have a unique referral code).

The referee shall not have registered with Green Grocers App at any point in time previously.

You and your referee get Rs 100 cashback (in their respective Green Grocers App Reward wallet) on the successful delivery of the first order by your referee.

If not used, the cashback amount of the Green Grocers App ‘refer and earn’ program in your reward wallet will expire 70 days from the date of credit.

The cashback amount will be credited to your reward wallet only if your referee enters your referral code (as mentioned above in the first point) during their first login on the Green Grocers App customer app.

The cashback amount will be credited to your reward wallet within 48 hrs of the successful delivery of the first order by your referee.

All material on the Green Grocers website is owned by Green Grocers and/or its licensors and is protected by intellectual property rights. You are permitted to access this material for personal use only, subject to the restrictions set forth in the terms and conditions.

You are prohibited from:

• Republishing material from Green Grocers
• Selling, renting, or sub-licensing material from Green Grocers
• Reproducing, duplicating, or copying material from Green Grocers
• Redistributing content from Green Grocers
• Using any data mining, robots, or similar data gathering and extraction tools
• Utilizing any information related to the company marketplace or its affiliates without written consent from the company
• Trying to gain illegal access to the Green Grocers platform/marketplace

This User Agreement will remain in effect unless terminated by Green Grocers. You may terminate this agreement at any time by discontinuing your use of the site. Green Grocers may terminate this agreement at any time without notice and deny you access to the site without liability. Upon termination by either party, you must destroy all materials downloaded or obtained from the site, including copies. Green Grocers retains the right to any comments made on the site, even after termination. Termination of the agreement does not cancel any obligations to pay for products ordered or affect any liability arising under the agreement.

Green Grocers does not have a return policy but does offer refunds for products that do not meet quality standards, as determined by Green Grocers at its discretion.